Sterner Clinic outgrew their facility after seventy years of service in Ionia, Michigan. This required moving to a new facility. The new veterinary clinic features a Reception/Retail area, Six Exam Rooms, Pharmacy, Tech/Lab, X-Ray Room, Surgery Room, Offices, Inventory and Storage Areas, Pack and Prep Area, and Dog Ward.
The clinic’s mission is to treat every client and patient as we would treat our families, with respect, honesty, and compassion. The design of the new clinic supports their mission with a grief room for families who part with a pet along with a separate exit. The dog and cat wards offer more room than ever before along with pharmacy, surgery rooms and a communications system.
The clinic sees roughly 50-75 pets per day. There are 25 staff members at the Ionia facility. Sterner partners with Countyline Veterinary Service in Westphalia, which serves large animals. There are seven large animal doctors under the Sterner name and 12 veterinarians in total.
Clients can now appreciate more flexibility with scheduling and less wait times at the new location. The clinic’s goal is to add more local services.